libro – The Nun and the Bureaucrat di Louis M. Savary, Clare Crawford-Mason

libro – The Nun and the Bureaucrat di Louis M. Savary, Clare Crawford-Mason

The remarkable story of how healthcare professionals found a powerful but unlikely cure for what ails hospitals and healthcare is clearly and invitingly told in The Nun and the Bureaucrat/Good News…How Hospitals Heal Themselves, a book and DVD set.

The Nun and the Bureaucrat describes how doctors, nurses, and administrators at SSM Health Care, one of the largest Catholic healthcare systems in the U.S. (the Nun), and the Pittsburgh Regional Healthcare Initiative (the Bureaucrat) adapted concepts and tools from the Toyota Production System to recognize and eliminate non-value-creating steps in processes. An important lesson was to tackle the complexity of hospitals with a “systems thinking” approach of viewing and transforming organizations as a whole rather than as a collection of separate parts or departments.

Publisher: CC-M Productions, Inc.; 1 edition (May 1, 2006)

ISBN-13: 978-0977946105

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Video promo del libro: The book and documentary explain how two hospital systems adapted two concepts—systems thinking and the Toyota Production System—from a manufacturing environment to improve activities in over 60 hospitals.

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