libro – Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions di Michael George

libro – Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions di Michael George

The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your Organization Time and quality are the two most important metrics in improving any company’s production and profit performance. Lean Six Sigma explains how to impact your company’s performance in each, by combining the strength of today’s two most important initiatives – Lean Production and Six Sigma – into one integrated program.

Publisher: McGraw-Hill; 1 edition (June 27, 2003)

ISBN-13: 978-0071418218

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