articolo – Amazon vs Crate & Barrel: uomini o robot per affrontare il picco di ordini natalizi?

articolo – Amazon vs Crate & Barrel: uomini o robot per affrontare il picco di ordini natalizi?

LeanBlog commenta in modo interessante un articolo del Wall Street Journal relativo a come due colossi affrontano lo smistamento degli ordini natalizi. Se Amazon assume forza lavoro temporanea, Crate & Barrel utilizza sistemi automatici e robotizzati.

At the Crate & Barrel facility, a human “picker” stands at a station to collect items for the next order; meanwhile, boxy Kiva robots controlled wirelessly by a computer scramble to bring the products the picker needs for the order. Once a robot has brought him a mobile shelf, a red laser automatically points to the place on the shelf holding the needed item, so there’s no confusion.

Amazon.com Inc. takes a more human-powered approach. There, employees walk 18 to 20 miles a day down aisles lined with shelves, filling library-style carts with the latest orders and carrying items back to packing stations. For the holiday season, this Phoenix facility—one of about 20 that Amazon has across the U.S.—quadruples its staff to about 1,200 to handle the holiday rush, with teams working 24 hours a day.

Per i dettagli:
leggi l’articolo completo (Holiday Help: People vs. Robots – The Wall Street Journal 19/12/2010) è molto consigliata la slideshow.

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